Official website of the tourist office of Vallespir

It is committed to a Quality approach, it has the Quality Tourism label and is classified as category 1.
It belongs to the network of Tourist Offices in France and is committed to :

• Make available a reception area and an information area that is easily accessible.
• Facilitate your steps.
• Offer you furniture to sit down
• To inform you freely about the local tourist offer.
• Offer you free access to the Wifi
• Post and broadcast opening periods in at least two foreign languages.
• Be open at least 240 days a year on Saturdays and Sundays included during tourist period or animation period.
• Answer all year round to your mails.
• Ensure a permanent reception service by staff practicing at least two foreign languages.
• Ensure the provision of tourist maps, maps and tourist guides in paper form.
• Give access to his trilingual website
• Give tourist information (print and web) translated into at least two foreign languages:
• Update annually its tourist information.
• Show outside emergency phone numbers.
• Present the entire qualified offer of its area of ​​intervention for all clienteles.
• Process your claims and measure your satisfaction.
• Respect a quality approach.
• Put at your disposal a stay advisor.
• Guarantee the reliability and timeliness of the information on the local tourist offer

Quality Tourism mark : https://www.qualite-tourisme.gouv.fr/en

⮚ The Vallespir Intercommunal Tourist Office has the “Accueil Vélo” label

As such, it undertakes to offer :

  > as access to the establishment :

• A cycle route linking the tourist office to the route,

> outside the establishment :

• A bicycle parking area,
• A water point and sanitary facilities available to tourists on bicycles,
• In the event of closure, the contact details of the nearest open tourist office, or failing that, those of nearby accommodation and bicycle hire companies and emergency numbers,

> Inside the establishment / reception :

• A 3-day weather forecast,
• The location of the nearest drinking water point and toilet facilities,
• Train timetables that accept bicycles, bus timetables and contact details for taxis that accept cyclists with or without bicycles,
• The nearest car parks and short and long term camping car parks,
• The addresses of nearby luggage lockers (free or paying),
• A list of Accueil Vélo bike rental and repair shops located near the route,
• A list of accommodation in the Accueil Vélo network,
• Existing documents dedicated to cycling routes,
• Advice for cycling tourists on the cycle network (routes, access, difficulty of the route, etc.),
• Provision of a repair kit for minor damage (puncture material, standard set of keys, lubricant, foot pump),
• The availability of an electrical socket for recharging electrical equipment (batteries for bikes, GPS, tablets, etc.).