Official website of the tourist office of Vallespir

L'office de tourisme intercommunal du VallespirL'office de tourisme intercommunal du Vallespir
©L'office de tourisme intercommunal du Vallespir
PRACTICAL GUIDEVALLESPIR TOURIST OFFICE

The Vallespir Tourist Office is classified in category I

Qualité Tourisme Logo

It is committed to a Quality approach, it has the Quality Tourism label and is classified as category 1.
It belongs to the network of Tourist Offices in France and is committed to :

  • Make available a reception area and an information area that is easily accessible.
  • Facilitate your steps.
  • Offer you furniture to sit down
  • To inform you freely about the local tourist offer.
  • Offer you free access to the Wifi
  • Post and broadcast opening periods in at least two foreign languages.
  • Be open at least 240 days a year on Saturdays and Sundays included during tourist period or animation period.
  • Answer all year round to your mails.
  • Ensure a permanent reception service by staff practicing at least two foreign languages.
  • Ensure the provision of tourist maps, maps and tourist guides in paper form.
  • Give access to his trilingual website
  • Give tourist information (print and web) translated into at least two foreign languages:
  • Update annually its tourist information.
  • Show outside emergency phone numbers.
  • Present the entire qualified offer of its area of ​​intervention for all clienteles.
  • Process your claims and measure your satisfaction.
  • Respect a quality approach.
  • Put at your disposal a stay advisor.
  • Guarantee the reliability and timeliness of the information on the local tourist offer

Quality Tourism mark : https://www.qualite-tourisme.gouv.fr/en

⮚ The Vallespir Intercommunal Tourist Office has the “Accueil Vélo” labelLogo Marque Accueil Velo 611x814 Visuel Large

As such, it undertakes to offer :

  > as access to the establishment :

  • A cycle route linking the tourist office to the route,

> outside the establishment :

  • A bicycle parking area,
  • A water point and sanitary facilities available to tourists on bicycles,
  • In the event of closure, the contact details of the nearest open tourist office, or failing that, those of nearby accommodation and bicycle hire companies and emergency numbers,

> Inside the establishment / reception :

  • A 3-day weather forecast,
  • The location of the nearest drinking water point and toilet facilities,
  • Train timetables that accept bicycles, bus timetables and contact details for taxis that accept cyclists with or without bicycles,
  • The nearest car parks and short and long term camping car parks,
  • The addresses of nearby luggage lockers (free or paying),
  • A list of Accueil Vélo bike rental and repair shops located near the route,
  • A list of accommodation in the Accueil Vélo network,
  • Existing documents dedicated to cycling routes,
  • Advice for cycling tourists on the cycle network (routes, access, difficulty of the route, etc.),
  • Provision of a repair kit for minor damage (puncture material, standard set of keys, lubricant, foot pump),
  • The availability of an electrical socket for recharging electrical equipment (batteries for bikes, GPS, tablets, etc.).
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